Sydney Trains Next Round of Station “OPAL” Reviews

Bulletin 45 –

TO: ALL Sydney Trains Stations Members

Members are advised that Sydney Trains Management held a meeting with the RTBU and provided details of the next round of Station Staff Reviews. This is a continuation of the impacts of OPAL and Sydney Trains New Customer Service Model.

This is in line with the new Sydney Trains mottos:

“Creating a new future for our station customer service staff.”

“More customer interactions, less transactions.”

At the meeting, Sydney Trains provided information and the actual review documents. The Sydney Trains presentation included references:

• Standardising opening and closing station coverage times from 55 different times to just 4
• Maintaining the current status of stations at 169 attended and 5 unattended
• 87 stations will be subject to staff reviews
• 27 stations will have no change
• 53 stations will have changes to Master Rosters
• 7 single staff stations increase part time to full time

87 Stations to be reviewed:

Sydney Trains Management have stated that although there will be some Voluntary Redundancies available and some employees will be displaced from their positions, they intend to ensure that those employees who wish to remain with Sydney Trains will be found positions or alternative work until they find a permanent position.

Members are advised that they should attend their station review and participate in the development of their stations responses to the Sydney Trains proposal.

The Staff Review Committee consists of Mark Thompson, Terry Johnson, John Bathis and Martin Davis along with the Sydney Trains Management Representatives. Each station should ensure that they be at their respective Station review and/or nominate Local Representatives.

The Station reviews are about your Station and this impact on Members so Members need to be part of the process.